Each session is 45 minutes. They all start on the hour.

You should allow at least 15 minutes before the start of your session in order to collect your skates. We ask that you arrive 30 minutes before your session time.

It is outdoors during winter so wear appropriate clothing. We recommend Waterproof Clothing, Socks, gloves and hats.  You must wear socks when using the skates.

There is no age limit, but please consider we do not have a separate area for children.
Ice Skate welcomes families with children of all ages, Penguin skating aids to hold while skating can be hired at the box office.  Numbers are limited and the hire cost is £5.
The Ice Skate staff are fully trained and will ensure the rink is as safe a place as is possible for all visitors, however, all children under 8 must be accompanied by an adult at all times, and 1 adult may accompany up to 3 children safely (1:3).

Please be aware that you will not be allowed to assist children on the ice, only ticket holders are allowed into the boot room and through to the ice. It is your responsibility to be at the exit point to meet your children.

All non ticket holders can only have entry into the viewing area.

Unfortunately, the bar doesn't sell food.

Yes, you can still attend even if you are a beginner. There will be a Marshall on the ice ensuring that the rink remains safe and fun, for all levels!

There are various places to park including local car parks and this includes the multi-storey Q-Park located in Brindleyplace for all other nearby parking locations please see https://www.iceskatebirmingham.co.uk/car-parking/

If you are spectating, you can photographs of your friends and family, but for safety reasons, you cannot take pictures whilst on the ice. It is management discretion and you may be asked not to take photographs.

If you have lost something whilst at the ice rink, please report to the Box Office as all lost property will be kept there. It is helpful if you know the time of the session, the date and the item that you lost to help us return your item to you as soon as possible. If you have left the area you can also email us at info@iceskatebirmingham.co.uk where we can help reunite you and your belonging.

The ice rink and Ice Lounge are accessible to guide dogs only.

You can buy a ticket via our website. Alternatively you can buy tickets at the box office.

Yes, bring along your reference and payment confirmation or use our electronic ticket system. You can also print your own tickets.

Don’t worry, we will be able to print a copy of your tickets at the box office, just bring along your confirmation number and ID.

Skate sizes go from 8J to 15. Below 8J we have double gliders, which give more stability. They can be used up to 10J.

Yes, the ice skate hire is included in the ticket price

Yes, if you have your own skates, feel free to bring them in!

No, we will be open rain or shine! due to the fact we a roof.

Ice skating can be dangerous. We will do our best to make sure that everything runs smoothly and all the correct safety measures are in place. The use of the Ice Rink is entirely at your own risk. Ice Skate is not responsible for any injuries whilst skating. All visitors must follow the instructions of the Marshall and other staff member’s regarding safety measures. The Rink Manager reserves the right to remove any person who is putting others safety at risk.

Yes, there will be a first aider on site to deal with minor skating injuries.

Yes, the site is pushchair friendly.

Yes, Ice Skate is fully equipped for everyone to enjoy. If you wish to ice skate with a carer, please advise in advance so we can make sure all the arrangements are in place.

Yes. Lockers are available for hire from the box office for £1 each.